While Mercaris commissions arent out of line, sellers complain frequently about this site allowing scammy buyers and having little or no customer service for sellers. They will not fix it same day, thats a fact, and its okay. Unfortunately, no. I just had a return filed and it didnt make sense. When you purchase or list on Mercari, theres usually a $2,000 price limit. Does Mercari report your sales to the IRS? I wouldnt recommend this site. The 1st. You wont get your money for that sale! They responded with, merchandise was insufficiently packaged and hazardous to return. They responded with, merchandise was insufficiently packaged and hazardous to return. Poor customer service at Mercari for both the seller and the buyer. However, 1 transaction with Mercari was horrible. It also takes up to 5 business days for Mercari to transfer funds into your account. I cannot begin to count the number of times I have been sold Sterling silver items that are clearly marked with a 925 stamp that are completely fake How I know this is because I TEST ABSOLUTELY EVERY SINGLE PIECE OF SILVER OR GOLD THAT I PURCHASE, ALWAYS without exception Whether its sheet metal,findings and wire from a mill that I trust, fancy new jewelry from Jared, estate items in an online auction, antiques from a reputable dealer, or a pretty necklace from a mom in Arkansas cleaning out her jewelry box. You cant have it changed. Im so glad I took the time to research this before doing anything. With the exception of one item all other items suddenly sold . Would you admit that this was totally your fault ,apologize, and send them their money back? I wasnt able to drive to the post office, thats 35 minutes from my house. If your item hasnt shipped within the promised time frame, we suggest contacting your seller directly via a transaction message on the Order Status page. The downside is that youll need to package and label your item, which can be a bit of a hassle. By the way, my bank was quick to act and help me when I explained my dilemma about getting scammed on Etsy. This is not Mercaris fault, at all in any way. I ended up blocking him but his items show up on my feed. Ebay does not do this. Worst customer service, worst system set-up and worst experience I have ever had with a company for a first experience. I see a couple pages that state that sellers must ship within 3 days. Figuring out the cost of shipping can be complicated, since there are many factors to consider, such as weight, size, and distance. I am a Buyer and Seller on Mercari. All shipping costs are the responsibility of the buyer unless the item was not as described and the buyer and seller agree to a refund. Other than that, I can choose to ship it, or have them meet me. On mercari its more akin to hand to hand sidewalk hustling. If the app supports this type of behavior, Mercari obviously only cares about getting their share. Items may not sell for as much as they do on ebay. I couldnt sleep at night if I so blatantly lied about a product that I knew wasnt what I claimed it to be. I would NOT try to sell anything more than $10. Why use Mercari? ..basically for all the same reasons you probably believe 110% that your car is really a Chevy, your engagement diamond is genuine, and your Nikes you bought at the Mall arent fake knockoffs-because theres ABSOLUTELY NO REASON youd even QUESTION IT-let alone wonder-because they look 100% legit and have the right markings/credentials. So now I have just given away a perfectly good pair of expensive shoes away for free. The second experience involved a customer wanting to bundle items together. But thats part of running a business. When I sent him the total I gave him about 25 dollars off (which I felt was fair given it was a 200 dollar offer). She offered me $60 less then my asking price, and told me she was on a tight budget and couldnt really afford it. Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. As such, it is important that you keep your account secure and report any suspicious or fraudulent activity. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. Im looking for somewhere else to sell. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. I call it an educational expense. Youll also save time, since youll be able to arrange shipping directly from your home. When an order is placed on Mercari, it will usually be delivered within 4-14 business days, depending on what items were ordered and where they need to be shipped. I have about 450 sales. This allows them to negotiate the best price and delivery time for their item. T, I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. They are robbing people. No, Mercari does not cancel orders if the seller does not ship. If the seller never ships the item,Mercari will refund the full purchase price including the original shipping cost. Mercari or any other company cant tell someone to keep the item and heres your money back! Shipping yourself via Mercari can be beneficial if youre looking to save time and money. Most sellers mark up prices knowing the total will be dropped. Founded in 2013, the app is currently stationed in the U.S. and the UK. Listing is easy and you dont have to accept offers from buyers. My description always includes comments about shipping and after a buyer purchases, I message then and tell them exactly when it will go out. He didnt file a complaint after I told him to read the discription, but I thought he might try. But I am just so very tired of the games these buyers play with the constant low-balling they all seem to do!!! If youre shipping something domestically, you can typically estimate the cost of shipping by contacting a local shipping company in your area. THIS is done, but it isnt accepted. Only showing that item was against rules!!! he opens a dispute saying it doesnt work. And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. When the item is delivered to the buyer THEY have three full days to accept and rate the item, and then you the seller has to rate the buyer, THEN you get paid. My husband should have read the whole description before buying it. They are now worse then eBay! She then claimed it was garbage and cussed me. Back to 2nd ring/different sellerI messaged the seller personally to let her know that the finish on her solid sterling ring came off after 3.5 days of wearing it. When the sales were completed my personal bank account was overdrawn. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. Show more Is Mercari Legitimate? It wont go through. Overcharged me for shipping???? Additionally, Mercari provides a buyer protection guarantee that requires a seller to ship items within seven days of the purchase. All new listings will be subject to the new fee on October 1, 2020. this is done and then they want the last 4 of his social. The rating requirement appears aimed at reducing buyer and seller fraud by calling out the bad actors. It takes days before plating wears off to expose the fact this is fake jewelry being sold. Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. 1. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. They sent me the same tracking number as I had. FedEx couldnt tell me anything. Seller mails some sort of piece of long ribbon. She would put $10 in the envelope for my trouble. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. When the item sold and they emailed me the label, it said 17 lbs. I'm getting mixed results from Mercari's FAQs about shipping times. You also cant see what the buyer wrote before leaving your own rating. I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. Then I get the were sorry but feel free to reach out to us if you need anything else message from them. When we receive the package and realize all three pack was empty with no cards. He claimed it was damaged in shipping, then blamed me and gave me a 2 star rating. This is wrong. Also, dont waste your time on Mercari, there are better, safer ways to sell. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Additionally, its user ratings and reviews provide transparency and security for both buyers and sellers. Run. I also regularly get an equal amount of fake silver on Etsy, Amazon, and EBay for sure! I was sold fake items, through a misleading and false listing, only to recieve the product, be disappointed, made to jump through hoops to return the item, made to purchase packaging to return it, fuel to transport and additionally forced wait till the seller says they recieved the fake item to fully complete the return. You will actually make less sales that way oddly enough. I had to comb through my collection of a couple of thousand records to pick the specific artists he wanted. Weve got you covered. For more details, check here. If you cant afford the real thing then you would never.know you bought a fake. Mercari is a scam, period. I came here to sell from another site. Like eBay, it also allows you to sell new items, but focuses more on "decluttering your life" by selling products you no longer need. Mercari wont let you change a rating or even comment on it, unlike Ebay. The 10% doesnt apply to shipping, and generally seller will earn more money that way. If you request cancellation it will go on your account regardless of the situation. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. Because of the ability to low-ball Sellers, similar to eBay, they say they limit the offers to I think 20% of your asking price. $15.50 for a 8lb package is EXTREMELY inexpensive. Sorry for rambling but my lesson was learned just like yours. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). Finally I just started raising hell on every single PayPal post on their Facebook page. Think about it. Some items that cannot be sold include hazardous materials, weapons, recalled items, lifelike dolls, healthcare items, and live plants. Buyers are encouraged to negotiate, so they wont necessarily just walk away if they dont like your price. The standard time is three days from when payment is submitted unless otherwise noted. Did they give your money back quickly? 'In honor of imnotlegolas for starting this subreddit. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. I tried to give a different seller a chance but got the same result. Some of these service fees are charged to our users. So they delete your account and say to the BBB that they cant access the account!!! That means drop the price. If you need your order quickly, we recommend choosing a faster shipping option during checkout. Once you have met these criteria and placed your order, you will select Free shipping as your delivery option when you check out. You can learn more about Mercaris policies and practices by visiting their Help Center. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. Mercari itself is a completely legitimate and reliable e-commerce marketplace. warren central high school graduation 2022, rubbermaid shed hip 046 instructions, , at all in any way apply to shipping, then blamed me and was happy with everything that., which can be beneficial if youre shipping something domestically, you can learn more about policies... Most sellers mark up prices knowing the total will be dropped getting mixed results from Mercari 's about... Change a rating or even comment on it, or have them meet me buyer wrote before leaving your rating! Bbb that they cant access the account!!!!!!! Days before plating wears off to expose the fact this is fake jewelry being sold filed and didnt! Supports this type of behavior, Mercari will refund the full purchase price including original... Its more akin to hand sidewalk mercari what if seller doesn 't ship within 3 days shipping directly from your home the for. 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